Terms and Conditions

• Confirmation - your booking is only confirmed once we have received full payment. Until then your place is not reserved.
• By email - we send your confirmation by email, so please keep it safe as it contains your booking reference.
• Arriving late - please arrive in good time. If you arrive late you may forfeit your session, and no refund will be given for a session you miss in whole or in part.

• Cancel more than 48 hours before your session and you will receive a full refund.
• Cancel within 48 hours of your session and no refund is available.
• Reducing your group- if some of your group can't come, tell us more than 48 hours before your session and we'll refund their places. Within 48 hours of your session, no refund is available for people who don't come.
• We refund the difference between what you paid and the price of your smaller booking, at the same price per person you booked at.
• Private hire- the flat price covers your group up to the number of people included, and doesn't go down if fewer people come. If extra people you paid for can't come, the same 48-hour rule applies and we refund what you paid for each of them.
• Discount codes- a percentage discount still comes off your smaller booking at the same percentage. A fixed amount off still comes off in full, but can't take the price below £0.
• Gift vouchers- if you paid with a gift voucher, we put the refund back on your voucher first, up to what you used from it, and refund anything more to how you paid. If your voucher has expired, we can't put value back on it, so we refund what we can to how you paid, up to the amount you paid that way. Anything above that can't be refunded.
• How you paid - refunds go back the way you paid: to your card, or for cash bookings in cash or by bank transfer.
• To cancel, email seasidesplatter@gmail.com with your booking reference.

Where a card refund is due, we process it within 5-10 business days to your original payment method. How long it then takes to appear on your statement depends on your bank or card provider.

• Gift vouchers are valid for 12 months from the date of purchase.
• Vouchers are non-refundable and non-transferable, and cannot be exchanged for cash.
• If we refund a booking you paid for partly or fully with a gift voucher, the voucher part goes back on your voucher, not to you as cash. If your voucher has expired, see Cancellations and refunds above for what we can refund.
• To use a voucher, redeem it at checkout when you book a session.
• Any value you don't use stays on your voucher, so you can put the rest towards another booking before it expires.

• All participants must be aged 3 or over.
• Under 18s must be accompanied by a responsible adult guardian for the whole session.
• Safe and respectful conduct - we want everyone to have a good time, so we reserve the right to refuse entry to, or remove, anyone behaving unsafely or disruptively, without a refund.
• Clothing- paint splattering is messy by design. Please wear clothes you don't mind getting paint on, as we are not liable for any damage to your clothing.

We are not liable for personal injury, except where that injury is caused by our negligence. We are also not liable for any loss of, or damage to, your personal belongings while you are with us. Nothing in these terms limits or excludes any liability that cannot be limited or excluded under the law.

These terms are governed by the law of England and Wales, and any dispute relating to them will be subject to the courts of England and Wales.

We may update these terms from time to time. The “last updated” date at the top shows when they last changed.

Seaside Splatter
49 Norfolk Square, Brighton and Hove BN1 2PA
Email: seasidesplatter@gmail.com
Website: seasidesplatter.co.uk